This Booking, Payments, Cancellations & Refund Policy (“Policy”) governs the booking, payment, rescheduling, and cancellation of services offered by Intended Image Consulting LLP™ (“Company”). By booking our services, the you (“Client”) agrees to comply with and be bound by this Policy.

 

Booking Policy:

All services must be booked in advance through the Company’s website, email, Call or WhatsApp. Upon selection of a preferred date and time, the chosen slot will be held for a period of two (2) days. If the payment and booking are not completed within this two-day window, the reserved slot will be automatically released and may be offered to another client. If the Client contacts the Company after the expiration of this period, the Company will make reasonable efforts to provide the next available slot; however, the original date may no longer be available. Booking is confirmed only upon receipt of full payment by the Company.

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Payments Policy:

The full service fee must be paid in advance and prior to the commencement of any services. The original invoice will be issued only after the completion of full payment. Following payment, the Client will receive the invoice along with detailed client guidelines within two (2) working days. All payments made to the Company are strictly non-refundable under any circumstances. Any additional expenses incurred, including but not limited to purchases of clothing, accessories, beauty treatments, or any other products or services recommended during the course of the service, shall be borne solely by the Client. Intended Image Consulting LLP™ shall not be liable for any such expenses.

Payment Options:

• UPI / Google Pay / PhonePe (India):

• International Bank Transfers

• Cash/ Net Banking 

Price Changes: ​All prices are subject to change. Clients will be notified of any changes in pricing before finalizing their order.

 

​Refund Policy:

All payments made to Intended Image Consulting LLP™ are strictly non-refundable under any circumstances. By making the payment, the Client acknowledges and agrees that they are not entitled to any refund, whether partial or full, for any reason, including but not limited to change of mind, dissatisfaction, or inability to attend the scheduled services.

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Cancellation and Rescheduling Policy:

The Company allows rescheduling of services only once, subject to availability of slots, and may be deferred to the subsequent month. Clients must communicate any requests for rescheduling in writing via email to info@intendedimage.com or via WhatsApp to +91 63022 31059 within 48 hours. If the Client fails to provide the necessary information for the service to commence, and there is no communication from the Client for an extended period, the service may be deemed completed and no refund or additional rescheduling will be provided. Any service is not transferable to other parties.

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Services

All Services are provided on an “as is” basis. While the Company endeavors to deliver professional and high-quality image consulting, the outcome is inherently subjective. Therefore, the Company does not guarantee any specific or measurable result. All look books, style reports, colour guides, and other materials shared as part of the Services are intended solely for the Client’s personal use and may not be reproduced, distributed, or used for any commercial purpose without the Company’s prior written consent. Any expenses related to the purchase of clothing, beauty treatments, grooming, or third-party services recommended during the consultation process are the sole responsibility of the Client. The Company shall not be liable for any such external costs.

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Policy Updates

The Company reserves the right to update this Policy from time to time. Updated versions will indicate a “Revised Date” and will become effective immediately upon posting. Clients are encouraged to review this Policy periodically.

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Acceptance

By engaging with the services of Intended Image Consulting LLP™, the Client acknowledges that they have read, understood, and agreed to be bound by this Booking, Payments, Cancellations & Refund Policy. Read our Terms & Conditions Here.

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Effective Date: 01-Jan-2025
Revised Date: 01-Jan-2025