To ensure the most accurate results and a smooth consultation experience, we kindly request you to review the following guidelines before your appointment.

PREPARING FOR YOUR SESSION

For precise colour assessment, we request that you:

• Wear neutral shades only (white, ivory, beige or light grey)

• Arrive with no makeup

• Keep hair neatly tied or away from the face

• Avoid coloured contact lenses

• Avoid heavy jewellery, scarves, or statement accessories

These steps help us assess your natural colouring accurately.

​GUEST POLICY

To maintain a focused and comfortable environment for every client:

• Guests are not permitted during the session

• If you wish to bring someone, kindly inform us in advance so we can guide you accordingly.

• Guests should remain seated, avoid handling materials, and refrain from giving advice or opinions.

• This ensures a focused and professional environment

APPOINTMENT TIME & ARRIVAL

• Sessions are conducted as per the scheduled time slot

• Kindly arrive 10 minutes before your appointment

• Late arrivals may lead to reduced session time and avoid delays for other clients.

PROFESSIONAL BEHAVIOUR & MUTUAL COMMITMENT

Your demeanor reflects your personal brand.

• Arrive with a cooperative, respectful, and receptive attitude

• Maintain courteous, professional communication throughout

• A positive, professional approach ensures the most effective transformation experience

• Intended Image Consulting invests time, expertise, and attention in your transformation

• Clients are expected to show equal seriousness, focus, and cooperation

• A collaborative approach ensures the best results

BOOKINGS & CONFIRMATION

• All services are prepaid to confirm your appointment and  Slot confirmation is done only after full payment

• Bookings are valid for 30 days from the date of confirmation

• Clients are requested to attend the session or submit required photographs within this period

• Bookings are on a first-come, first-served basis. Read our Bookings & refund Policies

PAYMENT METHODS ACCEPTED

We accept:

• Cash

• UPI / Online transfer

• Bank transfer

• Card payments are currently not available.

PHOTOGRAPHY & RECORDING

• To maintain confidentiality and protect professional processes:

• Photography, videography, or audio recording during the session is not permitted.

REPORT DELIVERY

• Your personalized colour and style report will be shared via  Email or WhatsApp within 7 working days after your session.

• Reports are designed exclusively for your personal reference.

• Requests for additional services or analysis outside the session require separate booking.

CONFIDENTIALITY & PRIVACY

• All personal, professional, and session-related information is strictly confidential

• All consultation materials, tools, and reports are proprietary to Intended Image Consulting.

We kindly request that:

• Reports and materials are used for personal reference only

• They are not shared, reproduced, or used commercially without permission.

PROFESSIONAL GUIDELINES

• Our recommendations are based on professional assessment and established methods.

• We always aim to provide the best possible guidance within the scope of the service.

• Requests or concerns outside the agreed service scope may not always be possible to accommodate, but we will always do our best to guide you appropriately.

RESCHEDULING POLICY & CANCELLATION & REFUND

We understand that schedules may change and we try to accommodate adjustments wherever possible. Up to 2 postponements per booking are acceptable, subject to availability.​ All bookings are non-refundable, as the appointment time is reserved exclusively for you. Read our Cancellation & Refund Policy Here

​​UNACCEPTABLE CONDUCT

• Disrespectful, aggressive, disruptive, or unethical behavior is not tolerated

• Such conduct may lead to termination of services without refunds.

PRICING CHANGES & REVISION OF FEES

• Our services are customized and evolve over time to maintain quality standards.

Please note:

• Prices may be revised periodically due to inflation, taxes, operational costs, and other business expenses

• Quotations shared in the past may not always be applicable at a later date

• We always try to extend preferred pricing or possible concessions for returning clients or long-term prospects wherever feasible, at our discretion

• We appreciate your understanding that pricing reflects the time, expertise, and resources dedicated to each consultation

SERVICE EXPERIENCE
We are committed to providing a respectful and professional experience to every client. We request the same courtesy in communication and conduct to ensure a positive consultation environment for everyone.

ACCEPTANCE OF TERMS

• Clients are requested to review all shared guidelines before booking.

By confirming a booking, it is understood that:

• The terms and policies have been read and accepted

• Scheduling, rescheduling, and usage policies apply as stated

• For full details, please refer to our  Terms & Conditions Here.